Help Center

Loc Sizes

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Hair Type

Human Hair - Our Human Hair Loc extensions and Afro Kinky Hair are made with 100% Afro Kinky Human Hair. They can be treated and manipulated like naturally grown locs and hair.

Synthetic Hair - Our Synthetic Loc extensions hair are made from synthetic fibers that are processed to mimic Afro kinky hair. 

Bundle Size

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Permanent vs Temporary Install

Permanent Install 

• Human hair Loc Extensions can be worn permanently. 

• Our recommended install technique is the Crochet technique or the Braiding & Wrapping technique. We do NOT recommend using any glue or thread to install Fashion Dreads loc extensions. 

• Permanent Installs can be worn as long as you choose, most people have them cut out after 3-5 years.

Temporary Install

• Human or Synthetic Loc Extensions can be used for temporary installs

• Temporary Installs should not be kept in for more than 3-4 months and the loc extensions can be reused. 

Color / Bleaching

• Our Synthetic Loc Extensions and all synthetic hair can NOT be colored or bleached

• Our Human Hair Fashion Dreads are NOT virgin human hair. This means they have been bleached / colored to achieve its color. 

• Color #1 - Black Human Hair Loc Extensions can NOT be colored / bleached. This color is processed that way to ensure the color will not fade over time.

• Just like coloring locs or natural hair, bleaching or using color may weaken the hair shaft and potentially alter the texture and integrity of the Fashion Dreads loc extensions. 

• We do NOT recommend bleaching Fashion Dreads and are not responsible for any damage to the quality of the Loc Extensions or texture as a result of processing.

• The skinnier (ie. extra small, small) the loc extension the more susceptible it is to weak points and breakage from bleach / color.

• It’s easier (ie. less damaging) to purchase a lighter color loc extension and dye it darker to suit your needs, than purchasing a darker color and bleaching it lighter (read that again if you need to!). 

Conditioner

We do not recommend using conditioner on the install points for the first 6 months after the initial install. This can cause slippage depending on your hair texture and the technique used to install. Once your hair has properly loced onto the Fashion Dreads Loc extensions, you can use conditioner.

Contact Info:

fashiondreadsorders@gmail.com or follow the steps below.

Fashion Dreads is unable to Returns the following items:

• Opened packages of Loc Extensions and / or Afro Kinky Hair.

• Products that have been manipulated, washed, installed, chemically processed, dyed and/or tampered with. 

• Hair Styling Products and/or Shampoos, Oils

• Mannequins

• Virtual class or Training. 

• All items On Sale. 

Exchanges 

• We no longer offer Exchanges. We will submit a Return (based on the Return qualifications below) and you can purchase the new items of your choice.

Returns

• Return Process: 

  • Returns must be requested & submitted within 7 days of delivery.
  • All returns will be charged a 25% restocking fee for ALL returns, reguardless of the reason.

  • Postage must be within 7 days of delivery or it won't qualify for an Return and the customer has to pay to ship it back to themselves.

  • At your cost, ship your package with tracking to: Fashion Dreads Returns, 6655 Amberton Drive #M, Elkridge MD 21075. Make sure to include your packing slip, and all the contents of your order.

• • Email fashiondreadsorders@gmail.com with your order #, tracking # and Return reason, and pictures (if necessary).
  • Once the order has been received by the Fashion Dreads team we will email to let you know we received it. 
  • Refund method: Once your return is approved and fully processed, we will issue you a refund via your payment method used to purchase within 3-5 business days.
  • Refunds can take 3-7 business days depending on your bank.
  • WE DO NOT REFUND SHIPPING COSTS PAID BY CUSTOMERS OR FASHION DREADS.

Disclaimer: Fashion Dreads is not responsible for returns until they reach our Return / Exchange Center. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return / exchange packages that are lost or stolen in-transit. Without proof of receipt and delivery, Fashion Dreads will not issue you an exchange or refund.

Fashion Dreads is NOT liable for packages once they have been transferred to a shipping courier. We provide you with tracking information and require a signature to minimize risk with your package loss or theft. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Top reasons for delivery issues

• an address is invalid or missing information

• the carrier is unable to deliver your package because no one can sign

Delayed package

• Contact the shipping courier with the provided tracking information and ask them to do a Package search. We will not ship you another order, nor can we expedite the process of a delayed shipment. 

Lost Package

• Contact the shipping courier with the provided tracking information and ask them to do a Package search and file a claim.

• We provide shipping insurance that we recommend all customers to purchase in the event that a package is lost during transit. Fashion Dreads is NOT liable for packages lost in transit or delivery issues.

Returned to Sender Package

• You will be responsible for all newly accrued shipping fees associated with the resending of your package.

• Returned packages must first be received by Fashion Dreads prior to us resending your package. 

• Packages that have been returned to sender and are no longer wanted, will not be refunded but issued as store credit, excluding any shipping & handling cost.

• Our normal processing time is 1-3 business days (not including weekends & holidays).

  
  

• We do NOT allow changes or canceling orders once they have been placed in our system. 

• You can return your items in accordance with our Return Policy once your order has been delivered to you.

We do NOT provide hair services at Fashion Dreads, but we do at our sister business - NappStar. You can check NappStar out on nappstar.com for booking and pricing information.

If NappStar isn't your cup of tea, please check Instagram, Facebook or do a local database search to find an awesome loctician that can service you. You can also check Youtube for videos on how to install them yourselves. 

Shipping Destinations

• We ship domestic (USA) & international to Europe the Caribbean, Australia & Canada.

• Free shipping on orders in the USA $550 and up.

Shipping Processing Times

• We ship in 1-4 business days.

• Shipping Policies

Please note that Fashion Dreads is not responsible for any shipping/delivery delays. We encourage our customers to allow ample time for delivery as well as unplanned delays. We are unable to make any address updates once your order has begun processing or has already been shipped. Abandoned and refused packages will not be refunded.

To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. 

All international orders must go through customs. Customs policies and procedures vary per country. It is the responsibility of the customer to pay any customs fees or duties required to receive your package. We will not mark packages as ‘gifts’ on customs forms.

Email:

fashiondreadsorders@gmail.com

Phone:

1-888-216-8643

Social Media

Instagram- @fashion.dreads

Facebook- Fashion Dreads

Shipping Address:

Fashion Dreads

6655 Amberton Drive #M

Elkridge, MD 21075

Privacy Policy

Fashion Dreads values our customers and their privacy. Our privacy policy is to respect and protect the privacy of all our customers. All personal information collected on and off this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned. Your personal information is used solely for the purpose of fulfilling your order and making improvements to the customer shopping experience. If deemed necessary, supporting documentation may be required post-purchase to complete order fulfillment. This includes, but is not limited to PII (Personal Identifying Information.).

Policy Changes

Fashion Dreads, reserves the right at our discretion to make modifications to packages, products, prices, policies and procedures. Please check this page regularly for changes.

Limited of Liability

Fashion Dreads does not accept liability beyond the solutions set forth herein, including any liability for products not being in-stock for, or the provision of services and support. Fashion Dreads will not be accountable for consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party except as expressly provided herein. This limitation of liability applies both to products and services. Customer agrees that for any liability related to the purchase of products, Fashion Dreads is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of products under this agreement. Customer agrees that for any liability related to the purchase of services not bundled with products under this agreement, Fashion Dreads is not liable or responsible for any amount of damages above the aggregate dollar amount paid by the customer for the purchase of services under this agreement.

Copyrights / Trademarks & Content

The entire content published on this site, including but not limited to overall aesthetic, text, graphics, logos, images, video or code is copyrighted under copyright laws, and is the sole property of www.fashiondreads.com. Without obtaining our prior written consent, any use by you or other third parties, including but not limited to the reproduction, modification, redistribution, display or transmission of the content of this site is strictly prohibited / unauthorized and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law.

All trademarks, service marks and trade names of www.fashiondreads.com used on the site are trademarks or registered trademarks of Fashion Dreads. ALL RIGHTS RESERVED.